Explore, Refine, Design, Develop, Grow

We reimagine digital experiences by taking the time to explore the problem and refine the possibilities before moving into designing and developing the right one for your business.

How it works

Explore

Benchmarks, data sets, let’s go…

If you’re wondering about your digital footprint. If you keep asking more questions than you’re answering, then it’s time to start exploring.

It’s how we always start our approach to creating amazing things online. By exploring things like analysing what competitors are doing, researching what users need, want, and expect, setting the benchmarks and objectives for performance, defining the infrastructure we need and talking to key stakeholders about ideas, what ifs and maybes, we can gather a collection of options and opportunities that can be the start of something exciting.

Refine

In an exploration, details matter…

With options come choices, and making the right choice, is sometimes easier said than done, although not if you take the time to refine the ideas first.

At this step in the journey, it’s time to start thinking about digital strategies. Making decisions about what to do and how to do it. Refining the details, that’ll help make that potentially amazing starting point, start to take shape.

It involves things like persona profiling, customer empathy mapping, tone of voice workshops, wireframing, content planning, resource gathering and anything else we need, to start adding in the detail.

Design

Experiences reimagined.

At this stage, we’ll take everything we’ve learned so far, and interpret and reimagine this into an amazing user experience. It’s about building efficient component libraries, designing immersive experiences, designing effortless interfaces, creating functional prototypes, developing eye-catching branding, creating tactile interactions, and drafting engaging animations.

So the result not only looks great, but stands out and works successfully.

Develop

Putting the ZING! in amazing.

Once we have the right designs agreed, it’s time to start coding. This is where all those what ifs, ideas, and maybes, start turning into realities.

Whether we’re building on Umbraco, Kentico or coding something more bespoke, we always work in an agile way. This means we can easily adapt as and when we need to, because we know that requirements can and probably will change during the lifespan of your project.

That’s why it’s not just designers that are the creative thinkers in our agency. Our developers are always solving problems, exploring new and exciting technologies and coding new features, blocks, and functions to make your website or system really perform today, tomorrow, and beyond.

Grow

Impact delivered with scroll stopping campaigns.

We don’t see “go live” as “job done”, instead we see “go live” as “what next?” At this stage we’re looking at opportunities to make your digital footprint even better, work even harder and deliver an even greater return on your investment.

Whether it’s working on tailored marketing campaigns to take your brand messaging to the right audiences at the right time, or if it’s embarking on a conversion rate optimisation (CRO) journey to go from better to best, the creative thinking and amazing work keeps on going.

It's circular, not linear so we can start anywhere, anytime

Our approach is circular, so we can start at the right step to suit you. Often explore comes first, but sometimes, we might start by growing what you already have, to create the business case for reinvesting in a new project. Other times, we might need to do some development work first, to re-platform or upgrade your digital footprint onto a compliant, secure, and supported version of your CMS.

We’ll work with you, in partnership, to achieve what you need us to achieve, when you need us to achieve it. And if you’ve no idea where to start, then we can work with you to figure that out too.